The dashboard is where confusion tends to happen, especially around the consistency number and a locked withdrawal button. This guide explains what the metrics mean and, most importantly, the exact four reasons the withdrawal button stays locked.
Why the Withdrawal Button Is Locked
This is the question support hears most. The button stays locked when any of these apply:
- The cycle or minimum trading days are not yet met. Every account has a payout cycle and a required number of active trading days before you can withdraw.
- The account is not in profit. There must be profit in the cycle to withdraw.
- An Instant account is below the 5% growth threshold. On-demand rewards need the account up 5% or more; otherwise the 14-day cycle applies.
- The consistency rule is not satisfied. Your biggest day must sit under its share of total profit (40% CFD, 50% Future Based CFD).
Work down that list and you will almost always find the one that applies to you.
Making Sense of the Consistency Number
The consistency figure on your dashboard tracks how concentrated your profit is. If your best day is too large a share of your total profit, the number tells you the consistency rule is not yet satisfied. The fix is not a setting: keep trading and spread more profit across additional days until your biggest day falls back under the threshold. The full mechanics, with worked maths, are in how the consistency rule works.
Other Metrics to Watch
- Balance vs the maximum loss floor, which trails up and never down.
- Daily loss used, where applicable, against your daily loss limit.
- Trading days completed toward the minimum for your cycle.
Frequently Asked Questions
Why is my Fewpips withdrawal button locked?
It stays locked until the payout cycle and minimum trading days are met, the account is in profit, an Instant account is above the 5% growth threshold, and the consistency rule is satisfied. Any one of these not being met keeps it locked.
What does the consistency number on my dashboard mean?
It tracks how concentrated your profit is. If your best day is too large a share of your total profit, it shows the consistency rule is not yet satisfied. Spread more profit across additional days to fix it.
My account is in profit but I still cannot withdraw. Why?
Being in profit is only one of four conditions. Check that the cycle and minimum trading days are met, that an Instant account is above 5% growth, and that the consistency rule is satisfied.